Dental Billing - Advanced Level

Get a sneak peek into our Advanced Dental Billing and Practice Management Course, designed to prepare you for real-world success ... Show more
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advance dental billing course

Unlock Your Dental Billing Career with Real Tools, Real Training & Real Results

Step confidently into the dental industry or level up your freelance career with our Advanced Dental Billing and Practice Management Course — a complete, hands-on training program designed for dental professionals, career changers, and freelancers alike.

💡 What Makes This Course Different?
We don’t just teach theory. We train you on 4 industry-leading EHR systems used in real dental offices across the U.S., including:

  • Dentrix

  • Open Dental

  • EagleSoft

  • Curve Dental (with optional exposure to Abel Dental & Oryx)

You’ll gain practical experience with live EHR environments, so you’re ready to step into real job roles — from day one.

🎯 What You’ll Learn:

  • Full dental billing workflow — from insurance verification to claims processing and payment posting

  • Practice management essentials — including patient scheduling, treatment planning, and reporting

  • Live EHR setup — learn how to configure and manage dental software systems

  • Freelancing on Upwork — a complete roadmap to finding clients, setting rates, and building a 6-figure dental billing business online

📚 Live Zoom Classes + Lifetime Support
You’re never alone. Join interactive live sessions led by industry experts and get lifetime access to support, guidance, and future updates — even after completing the course.

🎓 Certification That Counts
Earn industry-trusted certificates that validate your skills and make your resume stand out to employers and clients. These are not just paper credentials — they represent hands-on capability with EHR access and real-world tools.

💼 Whether you aim to work in a dental office, run your own remote billing agency, or become a top-rated Upwork freelancer, this course gives you everything you need to succeed — with no prior dental background required.

Dental Billing
Who is this course for?
This course is designed for experienced dental billers, office managers, or those who have already completed a beginner or intermediate dental billing course. It’s ideal for professionals looking to enhance their skills in complex claims, appeals, and insurance systems.
What topics are covered in the advanced course?
The course covers:

Complex PPO breakdowns & fee negotiations

Secondary insurance coordination

Appeals & denied claim strategies

Aging reports & AR recovery

CDT code optimization

In-depth EOB analysis

Advanced insurance verification workflows

Narrative writing and documentation tips
Do I need prior experience?
Yes. A solid understanding of dental billing basics (such as insurance verification, claim creation, and CDT codes) is required. This is not an entry-level course.
Who is this course intended for?
This course is designed for experienced dental billers, office managers, or those who have completed a basic dental billing course and want to deepen their knowledge.
Do I need prior knowledge of dental billing to take this course?
Yes, you should have a foundational understanding of dental billing, including basic CDT codes, insurance types, and claim submission.
Will this course teach me how to handle denied or rejected claims?
Yes. You'll learn how to analyze denial reasons, write appeal letters, and use EOBs and narratives strategically.
Are real-life scenarios and case studies included?
Absolutely. We include complex, real-world case studies to help you apply your knowledge practically.
Does this course include training on coordination of benefits (COB)?
Yes, you’ll learn how to handle COB in dual insurance situations and avoid billing errors.
Will I learn how to read and interpret EOBs in detail?
Yes. Interpreting Explanation of Benefits (EOBs) with accuracy is a key part of the training.
Do you teach how to work with PPO, HMO, Medicaid, and Capitation plans?
Yes. We explore the nuances and billing requirements of each plan type.
Does the course include CDT coding updates and cross-coding with ICD/CPT
Yes, we cover advanced CDT codes and how they intersect with ICD/CPT where medical-dental cross-coding applies.
Is electronic claims submission and ERA reconciliation included?
Yes, we include guidance on using clearinghouses, ERAs, and automating parts of the billing workflow.
What will I be able to do after completing this course?
You’ll be equipped to handle complex billing tasks, reduce claim rejections, manage insurance AR more effectively, and support a higher-performing dental office.
Can this course help me get a better job in dental administration or billing?
Yes. Advanced billing knowledge is a major asset for job growth, especially in larger or multi-specialty practices.
Will I get a certificate after completing this course?
Yes. Upon successful completion, you’ll receive a certificate which you can add to your resume or LinkedIn profile.
Can I use this course to train my in-office dental billing staff?
Yes. This course is suitable for team training and can be used as part of internal staff development.
Is the course self-paced or live?
It’s 100% self-paced. You can log in anytime and complete lessons at your own speed.
How long do I have access to the course materials?
You get lifetime access to the course and any future updates.
Can I access the course on mobile devices?
Yes. The course is fully responsive and accessible on desktop, tablet, and smartphone.
Are quizzes or tests included in the course?
Yes, each module includes quizzes to test your understanding of the material.

What if I have questions during the course?
You can reach out to our support team or join our private billing community group for peer discussion.
What should I do if I face technical issues with the course?
Simply contact our technical support via email or live chat, and we’ll assist you promptly.
Does this course cover how to bill for multi-specialty dental practices (e.g., ortho + general)?
Yes, it includes handling overlapping procedures and billing across specialties.
Will I learn how to bill medical insurance for dental procedures?
Yes, there is a section on medical-dental cross-coding and pre-authorization for medically necessary dental treatments.
How do I bill when multiple procedures are done on the same tooth?
We teach you how to sequence codes and use modifiers correctly for such scenarios.
Will I learn how to calculate and collect accurate patient portions?
Yes, including estimating out-of-pocket, tracking deductibles, and handling downgrades.
Is the course helpful for handling pediatric dental billing?
Yes, especially in dealing with Medicaid plans, behavior codes, and parental insurance coordination.
Does the course cover fee schedule management and plan analysis?
Yes, you'll learn how to analyze contracted fee schedules and track profitability.
Will I learn how to handle non-covered services and balance billing?
Yes, including proper documentation and patient communication techniques.
Are narratives and attachments covered for claim approvals?
Absolutely. You’ll learn what to include, when, and how to submit them electronically.
Will this course teach me how to submit pre-authorizations and pre-determinations?
Yes, with real examples and response timelines.
Does it include working with clearinghouses and payer portals?
Yes, including tips for faster claim resolution and tracking submission reports.
Will I learn how to reduce aging accounts and improve collections?
Yes, we cover strategic AR follow-up, payment plans, and soft collection methods.
Can I learn how to audit insurance payments against expected amounts?
Yes, you’ll learn how to use reports and spot underpayments.
Do you teach how to create effective aging and claim follow-up systems?
Yes, including follow-up intervals, claim logs, and communication templates.
Will I learn how to create custom claim narratives and templates?
Yes, we provide templates and show how to tailor them for various procedures.
Can I learn how to track claim status and escalate issues?
Yes, we walk through timelines, documentation, and escalation protocols for stubborn claims.
What if a claim is stuck or showing as “pending”?
The course teaches common reasons and how to clear or reprocess those claims.
Will I learn how to handle coordination issues between primary and secondary insurance?
Yes, including proper sequencing and correct submission formats.
Does the course help with understanding denial codes and resubmission?
Yes, we decode common ANSI codes and give resubmission strategies.
What if an insurance company downgrades a service?
You’ll learn how to explain this to patients and still bill appropriately.
Will I learn how to use dental software reports to improve billing?
Yes, including key reports to monitor production, collection, AR aging, and claim lag time.
Does this course teach how to stay compliant with dental billing regulations?
Yes, including ADA, HIPAA, and insurance billing standards.
Will I learn how to prepare for insurance audits or requests for records?
Yes, we cover documentation best practices and audit-readiness checklists.
How do I avoid common compliance violations in dental billing?
The course highlights red flags and risky coding patterns that trigger audits.
Will the course help with fraud prevention in billing?
Yes. You’ll learn what constitutes fraud, waste, or abuse and how to prevent them.
Are there lessons on HIPAA and secure data handling during billing?
Yes, we explain how to protect patient information throughout the billing process.
Is there guidance on billing under state-funded programs (e.g., Medicaid, CHIP)?
Yes, we explain their unique documentation and billing rules.
How do I bill emergency or out-of-network cases?
You’ll learn the proper coding, disclosure, and balance billing guidelines for such cases.
Does the course explain how to handle global fees or bundled payments?
Yes, we cover unbundling risks and how to document for combined procedure codes.
Can I learn how to bill for teledentistry services?
Yes, including required place-of-service codes and payer-specific guidelines.
Are dental discount plans (in-house or external) discussed?
Yes, you’ll learn how to apply discounts without violating fee schedules or laws.
Will this course help streamline billing workflows in my office?
Yes, with system templates, daily billing checklists, and automation ideas.
Can I use the content to train new hires in my practice?
Yes, the course is structured to be used as a training tool for team development.
Will I learn how to follow up with insurance companies by phone or email?
Yes, including sample scripts, timelines, and escalation pathways.
Is there guidance on setting up billing systems in a new dental office?
Yes. From payer setup to claim routing, you’ll get step-by-step support.
Do you cover communication tips for working with providers and hygienists?
Yes, especially for gathering required clinical notes and documentation.
Will this course increase my earning potential?
Yes. Advanced billers often qualify for higher-paying roles and leadership positions.
Can I start freelancing or offer billing services after this course?
Yes. This course is great for independent billers or those launching billing services.
Does the certificate hold value with employers?
Yes. It shows you're trained in complex billing and serious about your career.
Is this course suitable for practice managers or lead administrators?
Absolutely. It gives them tools to monitor revenue, billing KPIs, and AR strategies.
Will this help me reduce billing errors in my practice?
Yes, significantly. You’ll learn how to spot common mistakes before claims are submitted.
Does this course teach how to deal with Delta Dental's unique requirements?
Yes. We cover Delta’s fee adjustments, narratives, and COB-specific policies.
Will I learn how to handle MetLife and Guardian downgrades properly?
Yes, including how to explain downgrades to patients and bill accordingly.
Does it explain how to manage tricky plans like Denti-Cal?
Yes, we include common billing errors and fixes for Denti-Cal submissions.
Are there tips on dealing with Aetna’s EOB language and codes?
Yes. We break down their code system and appeal process.
Do you cover TRICARE and military dental billing?
Yes. We provide an overview of TRICARE-specific forms and policies.
Can this course help me integrate billing with practice management software?
Yes, we show how billing works inside Dentrix, Eaglesoft, Open Dental, and others.
Will I learn how to use billing reports effectively in Open Dental?
Yes. We cover billing, collections, and production reports.
Does the course explain how to post payments and adjustments correctly?
Yes. You'll learn both manual and auto-posting workflows.
How do I manage unassigned payments or misapplied credits?
The course includes troubleshooting tips for such common issues.
Are batch claims and bulk billing processes explained?
Yes, you’ll learn how to manage claim queues efficiently.

Does the course help with communication between front desk and billing staff?
Yes. We cover hand-off protocols, daily huddles, and shared tracking tools.
Will I learn how to guide doctors to provide necessary billing documentation?
Yes. We show how to request documentation without interrupting their workflow.
Can this course improve communication with patients about their bills?
Yes. We provide scripts and templates for financial discussions.
Do you explain how to handle billing complaints or refund requests?
Yes. You'll learn how to respond professionally and protect your practice.
Will I be able to train junior billers using this course content?
Yes. The advanced lessons can be adapted into training for junior staff.
Will I learn to bill for implants, crowns, and surgical extractions?
Yes. These procedures are covered in detail with coding and documentation tips.
Does the course include perio, ortho, and endo billing workflows?
Yes, including common codes and pre-auth requirements for each specialty.
How do I correct a claim that was submitted with the wrong NPI or tax ID?
We show how to fix these issues without delaying reimbursement.
What if my claim was paid to the wrong provider?
You'll learn how to re-route payments, adjust claims, and prevent future errors.
Can this course help me reduce rejections from clearinghouses?
Yes. We show how to read clearinghouse reports and fix rejection codes fast.
How can I speed up insurance reimbursements?
By following clean claim protocols, using same-day submission strategies, and ensuring complete documentation — all covered in this course.
Can I learn how to prioritize claim follow-ups efficiently?
Yes. You’ll learn how to identify high-value or aging claims and create a smart follow-up schedule.
How do I handle coordination of benefits when both parents have insurance for a child?
We explain the birthday rule, primary/secondary determination, and common mistakes to avoid.
What if insurance paid less than the allowed amount?
The course teaches how to check EOBs, dispute underpayments, and adjust balances legally.
Do you teach how to appeal denied scaling/root planing or crown procedures?
Yes. You'll get templates, narratives, and evidence examples that strengthen appeals.
What documentation should I keep for every procedure billed?
You’ll learn how to create defensible records: progress notes, clinical images, pre-op diagnostics, and narratives.
Can this course help me write better insurance narratives?
Yes, you’ll get phrase examples, red-flag words to avoid, and structure guides.
Do I learn how to match charting with coding?
Absolutely. We teach how to align procedure notes with CDT codes to reduce risk.
How do I know which attachments are required per procedure?
You’ll get a cheat sheet and payer-specific examples to guide your decisions.
What is the proper way to document downgrade explanations to patients?
The course includes compliant and patient-friendly documentation templates.
How do I prevent posting errors that affect end-of-month reports?
You’ll learn reconciliation tips, audit checkpoints, and reporting tools to catch mistakes early.
Will this course help improve monthly collections?
Yes. By optimizing submission timing, minimizing denials, and improving patient portion accuracy
How can I prepare for a third-party payer audit?
We walk you through self-auditing, documentation audits, and red flag detection.
Is it legal to waive patient portions or co-pays?
The course explains when it’s allowed, when it’s illegal, and how to document exceptions.
Can I use this training to create AR and billing reports for owners/doctors?
Yes. We show how to generate and explain collection, aging, and claim lag reports.
How do I build a billing policy manual for my office?
The course provides a sample policy manual and templates to get you started.
Will this help me train front desk staff on what not to say to patients?
Yes. We include role-play scripts and compliance-friendly language guides.
How can I prove billing value to my employer or practice owner?
We show how to track and present key performance indicators (KPIs) like clean claim rate, AR days, and reimbursement rate.
Can this course help reduce legal risk for my practice?
Yes. Accurate billing, proper documentation, and ethical financial practices protect your practice from fines or license issues.
Is this course helpful for someone wanting to become a billing manager or team lead?
Absolutely. It covers leadership-level insight, reporting strategy, workflow design, and team coordination skills.
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Course details
Duration 30 days
Lectures 43
Video 30 hrs
Quizzes 13
Level Advanced
🎓 Get industry-recognized certificates with unique verification ID, lifetime validity, EHR-specific training, and a freelance readiness badge.
Basic info

🔑 Key Features of the Course

Hands-On Training in 4 Real EHR Systems
Practice with actual dental software used in clinics: Dentrix, Open Dental, EagleSoft, and Curve Dental — no simulations, just real-world tools.

Live Zoom Classes with Industry Experts
Join live, interactive sessions led by professionals with real U.S. dental office experience. Ask questions, get feedback, and learn in real time.

Complete Dental Billing Workflow
Master insurance verification, claims processing, payment posting (EOBs, EFTs, checks), and patient account management.

Upwork Freelancing Module Included
Learn how to create a winning Upwork profile, find dental clients, set your rates, and launch a remote billing career from home.

Lifetime Support & Future Updates
Enroll once, and get unlimited access to support, bonus content, and updated materials — forever.

EHR System Access for Practice
Access to demo environments or guided walkthroughs of top dental software to gain confidence working with actual systems.

Industry-Recognized Certificates
Earn verifiable certificates you can proudly display to clients and employers. Includes badge and certificate verification page.

Career-Focused Curriculum
Designed for dental job seekers, office staff, remote freelancers, and anyone switching careers — with no prior dental experience required.

Flexible Learning Experience
Study at your pace with recorded sessions, downloadable materials, and community group access for networking and peer support.

Course requirements

✅ Course Requirements

You don’t need any dental background to start. Just:

  • Basic computer and internet skills

  • A laptop or desktop (Windows or Mac)

  • A good internet connection for live Zoom classes

  • A willingness to learn and grow

  • (Optional) An Upwork or freelance profile if you're planning to work remotely

That’s it — we’ll guide you through the rest step by step!

Intended audience

This course is designed for:

🦷 Aspiring Dental Billers
Beginners who want to break into the U.S. dental industry with no prior experience.

👩‍💻 Freelancers & Remote Workers
Professionals looking to offer dental billing services online through platforms like Upwork, Fiverr, or private clients.

🏥 Dental Office Staff
Receptionists, treatment coordinators, and front desk staff seeking to upgrade their skills and handle billing more efficiently.

👨‍⚕️ Dentists & Practice Owners
Providers who want to understand billing workflows, train their team, or bring billing in-house for better control and cash flow.

💼 Billing Company Employees or Owners
Team members of billing agencies who want structured training and EHR-specific practice to boost performance and professionalism.

🔄 Career Switchers
Medical billers, virtual assistants, or administrative professionals transitioning into the dental field with a high-income potential.

5
202 reviews
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